Refund policy
Refund Policy
Last Updated: September 16, 2026
At BoostTek, we provide digital PC gaming performance optimization software. Because our products are digital products and access may be provided immediately after purchase, refunds are handled according to the policy below.
Digital Products
All BoostTek products are digital software products. Once a product has been delivered, downloaded, activated, or accessed, it may not be eligible for a refund.
Refund Eligibility
Refund requests may be considered in the following circumstances:
• You were charged incorrectly or multiple times for the same purchase.
• You received the wrong product or license.
• The product is technically defective and we are unable to resolve the issue after reasonable troubleshooting.
• The product cannot be delivered due to an issue on our end.
Refunds are not guaranteed and are evaluated on a case-by-case basis.
Non-Refundable Purchases
The following purchases are generally not eligible for refunds:
• Digital products that have already been delivered or activated.
• Products that have been used or accessed.
• Purchases where the customer simply changes their mind.
• Purchases where the customer's computer does not meet the stated system requirements.
• Purchases affected by third-party software, hardware, Windows configurations, or other factors outside of BoostTek's control.
• Sale or discounted purchases, unless otherwise required by applicable law.
Technical Issues
If you experience an issue with a BoostTek product, please contact our support team before requesting a refund. We may attempt to troubleshoot the issue and help you get the product working properly.
Please provide relevant information about the issue, including screenshots, error messages, or other details that may help us diagnose the problem.
How to Request a Refund
To request a refund, contact us using the support contact information listed below.
Please include:
• Your order number.
• The email address used for your purchase.
• The product purchased.
• A description of the issue or reason for your refund request.
We may request additional information to verify the purchase and investigate the issue.
Approved Refunds
If your refund is approved, the refund will generally be issued to the original payment method used for the purchase.
After a refund is processed, your bank or payment provider may require additional time to make the funds available to you. Processing times can vary depending on the payment provider.
Chargebacks and Payment Disputes
Before initiating a chargeback or payment dispute, we ask that you contact BoostTek support so we have an opportunity to investigate and resolve the issue.
Unauthorized or fraudulent chargebacks may result in the suspension or termination of access to associated BoostTek products or accounts.
EU / EEA Consumer Rights
If you are located in the European Union or European Economic Area, you may have additional consumer rights under applicable law, including rights relating to digital content and cancellation periods.
Where applicable law provides you with a right to cancel or obtain a refund, nothing in this Refund Policy is intended to limit those rights.
Contact Us
If you have questions about this Refund Policy or would like to request a refund, please contact:
Email: tukycapello@gmail.com
Business Name: BoostTek